Your data
What we collect, why we collect it, and the choices you have.
When you enquire or book, we collect what you share with us — typically your name, phone number, email and booking details — through our website form, WhatsApp, email or social media.
To manage your booking, respond to you, and send trip or event updates. We only send marketing messages if you have asked to receive them, and you can opt out at any time.
We share your details only with the suppliers needed to deliver your booking (for example a lodge or transporter) and never sell them. Ticketing platforms such as TicketNest handle their own customer data under their own policies.
We may photograph and film our trips and events for marketing. Tell our team if you prefer not to appear and we will respect it.
We take reasonable steps to keep your information secure and keep it only as long as needed for bookings, our records and legal requirements.
You may ask us at any time to see, correct or delete the personal details we hold about you: info@outjoyment.com.
